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Lean Six Sigma Green Belt Workshop

Introduction

The Lean Six Sigma Green Belt workshop is an in-depth learning experience that covers the what, why and how of Lean Six Sigma Process Improvement. Participants learn a wide array of business skills and tools that drive results-oriented change that they can apply to real-life improvement projects. In addition to a solid foundation in the DMAIC process, the workshop demonstrates how to apply Lean and Six Sigma concepts to issues that arise every day.

Following the flow of Define, Measure, Analyze, Improve and Control, the course is delivered in three sessions (3 days each) with a two- to four-week interval. During which the participants can apply their learning into their actual work environment. In this way, the participants can take important management skills back to their regular roles and help spread Lean Six Sigma practices through their organizations.

Course Objectives

• Provide project leaders and teams with a thorough understanding of the logic and principles behind Lean, Six Sigma, and the DMAIC model
• Enable participants to identify, select and use appropriate methods and tools to apply in their improvement projects
• Build skills in such critical areas as effective problem definition, determining customer requirements, developing and executing measurement plans, value and flow analysis, challenging existing assumptions, pinpointing root causes, and implementing innovative solutions
• Prepare team leader to lead the team and communicate effectively with project Champions and others in the organization

Course Outline

Session One (3 days)
1. Introduction
- What is Lean and Six Sigma?
- Why Lean Six Sigma?

2. Define
- Define Objectives
- Identifying the Customer & Process
- Understanding Requirements
- Tools for Translation Voice of Customers to Requirement
- Developing Process Map

3. Measure: Objectives
- What’s a Measure?
- Why Measure?
- Measure and the DMAIC Process
- Measure Roadmap
- Deciding What & Where to Measure
- Output-Process-Input Measures
- Types of Data
- Stratification: Slicing the Data
- Operational Definitions & Data Sources
- Defining “Operational Definition”
- Sampling Strategy Considerations
- Process Sampling—Overview
- Measurement System Analysis

Session Two (3 days)
3. Measure: Cont’d
- Common Lean Data
- Process Performance & Capability Measures
- Process “Capability”
- Process Capability: Internal
- Process Capability Indicators
- Refining the Charter
- Measure Checklist

4. Analyze
- Analyze DMAIC Phase Objectives
- Analyze Roadmap
- Applying the 7 Wastes
- Workplace Organization (5S)
- Developing Standard Work
- Process Analysis
- Value Stream Analysis
- Data Analysis
- Hypothesis Testing
- Basic Tools for Hypothesis Testing
- Comparative Analysis
- Analyze Checklist

Session Three (3 days)
5. IMPROVE
- Improve DMAIC Phase Objectives
- Improve Roadmap
- Introduction to Design of Experiment
- Selecting the Best Solution
- Planning & Testing the Improvement Solution
- Evaluating Refining & Expanding Solutions
- Improve Checklist

6. Control
- Control Objectives
- Control Roadmap
- The Control Plan
- Planning Ongoing Measurement
- Developing Documentation
- Preparing Revision & Response Plans
- Control Checklist

Trainer(s)

Mr Yoong, Fook Loy

Yoong Fook Loy has over 10 years of in-depth training and hands-on deployment of Six Sigma Methodologies. With nearly 11 years at General Electric, Fook Loy began at GE Aircraft Engines before moving to GE plastics working as the Training and Development Manager for South East Asia. He then moved to GE Corporate for a position as the Corporate Leadership Program Manager for Asia, overseeing talent development in numerous programs. Here, he was involved in training, mentoring and coaching leaders in their Six Sigma projects.

Fook Loy consults and trains in Process Management, Lean and Six Sigma. Some of the companies he has worked with in Asia include British Petroleum, Cisco System, Sun Microsystems, Siemens, Tyco, OCBC Bank, Siam City Bank, Bank Negara Indonesia and others.

Fook Loy graduated with a Bachelor of Business Administration from The Royal Melbourne Institute of Technology. He is certified as a Master Trainer and Consultant for High Performance Work Organization with Productivity Development System Inc, Florida, USA.

Mr Chew, Thomas

Thomas Chew has been practicing and implementing Lean Six Sigma in organizations for more than 8 years. He was trained in Japan by Shingijutsu Co. Ltd and understudied various Japanese consultants over a period of two years. He was later trained as a Lean Master in US by Honeywell.

Over the years, Thomas has trained, coached and mentored over a hundred project teams around Asia. Often in leading and coaching these teams, he has also shown them the finer details of being a change agent to successfully implement change.

Thomas trains Green Belts, Black Belts and Lean Experts. Some of the companies he has work with are ST Kinetics Group of companies, Honeywell, GE Lightings, OCBC, Ingram Micro, Eastman Chemicals, The Commercial Affairs Department of Singapore, Carlson Wagonlit, Bossard, Bank Negara Indonesia amongst many others.

Thomas is a graduate of University of London with a Bachelor of Science in Management.

Who Should Attend

Participants who aspire to use facts and data in to resolve problems and those who are leading the continuous process improvement initiatives.

Participants attending this workshop must come with a business project that will be used for Green Belt certification.

Course Details

Date:

3 Sessions: 14-16 Oct, 11-13 Nov & 8-10 Dec 2009

Time:

9:00am to 5:00pm

Venue:

NTU@one-north campus, Executive Centre

Closing Date:

30 September 2009

Fee:

Standard: SGD$4500 Alumni: SGD$3600 Group (3 & Above): SGD$4050

Registration fees inclusive of:

Course materials
Light refreshments
Lunch
Complimentary parking (1 entry/day) - applicable at NTU@one-north campus only.
Prevailing GST

Online Registration

>> CLICK HERE to Register Online

Methods of Payment

1. Credit Card (Visa and Mastercard only)

2. Cheque made payable to Nanyang Technological University

3. Invoice to Company (for Company Sponsored Participants)

4. E-invoice (for Government Organizations)

Cancellation & Refund Policy

Written notification to cce@ntu.edu.sg or fax: (+65) 6774 2911 at least 10 days before course commencement	No cancellation charges (Full refund)
Written notification within 4 – 9 days before course commencement	50% of course fees (50% refund)
Written notification within 3 days before course commencement	100% of course fees (No refund)